2. Personal information collected
2.1) We will collect the following personal information from you:
2.1.1) Name, gender, sexuality; date of birth;
2.1.2) e-mail address, postal address, telephone number;
2.1.3) Your interests; life style, relationship history, education, family history, emotional health issues, and emotional health history.
2.2) Although it is not compulsory to give us this information, if you do not then we may not be able to provide you with the full range of services we have to offer.
3. Use of this information
3.1) We will use this information in order to:
3.1.1) Administer your accounts with us;
3.1.2) Provide you with therapy service;
3.1.3) Send you information about our products and services;
3.1.4) Verify your identity;
3.1.6) To obtain your views or comments on the services we provide;
To supply to any third party supplier as part of or relating to the provision of services for you;
To any successor person who takes over our business PROVIDING THAT we will take reasonable steps to ensure that the intention of that person is sincerely to operate a business with the same ethical standards as us and as is in compliance with GDPR legislation;
To any authority pursuant to a demand of that authority acting lawfully under powers entitling that authority to require the Supplier to provide such material;
4. Sharing this information
4.1) Certain services available are offered in conjunction with one of our business partners, or through the use of third party suppliers, full details of whom and which will be disclosed to you before your details are supplied to such partners or suppliers.
4.2) The services in question which could potentially arise are CBT, hypnotherapy, and other holistic therapies.
4.3) In order for those services to be provided we may need to provide some necessary details about you to such partners or suppliers. We tell you about this at the before such information is used. Please note that certain services may be unavailable if you do not want to disclose the personal information you are asked for.
4.4) We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, but we will take steps with the aim of ensuring that your privacy rights continue to be protected.
4.5) Other than as set out above, we will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime).
5. Information about other products and services
5.1) From time to time we may send you information about our services which we think may be of interest to you.
5.2) You can tell us to stop this at any time by sending a letter to Men’s Clinic, 12 Hans Road, London SW3 1RT.
6. If you choose not to give personal information
We may need to collect personal information by law, or under the terms of a contract we have with you.
If you choose not to give us this personal information, it may delay or prevent us from meeting our obligations. It may also mean that we cannot perform services needed to deliver therapy. It could mean that we cancel a service you have with us.
Any data collection that is optional would be made clear at the point of collection.
7. How long we keep your personal information
We will keep your personal information for as long as you are actively participating in Men’s Clinic services.
After you stop being active, we may keep your data for up to 10 years for one of these reasons:
To respond to any questions or complaints.
To show that we treated you fairly.
To maintain records according to rules that apply to us.
We may keep your data for longer than 10 years if we cannot delete it for legal, regulatory or technical reasons. If we do, we will make sure that your privacy is protected and only use it for those purposes.
8. Changes to your details
If you would like to review or change the details you have supplied us with, please contact us at Men’s Clinic , 12 Hans Road, London SW3 1RT.
9. What if you want us to stop using your personal information?
You have the right to object to our use of your personal information, or to ask us to delete, remove, or stop using your personal information if there is no need for us to keep it. This is known as the ‘right to object’ and ‘right to erasure’, or the ‘right to be forgotten’.
There may be legal or other official reasons why we need to keep or use your data. But please tell us if you think that we should not be using it.
We may sometimes be able to restrict the use of your data. This means that it can only be used for certain things, such as legal claims or to exercise legal rights. In this situation, we would not use or share your information in other ways while it is restricted.
You can ask us to restrict the use of your personal information if:
- It is not accurate.
- It has been used unlawfully but you don’t want us to delete it.
- It not relevant any more, but you want us to keep it for use in legal claims.
- You have already asked us to stop using your data but you are waiting for us to tell you if we are allowed to keep on using it.
- If you want to object to how we use your data, or ask us to delete it or restrict how we use it or, please contact us.
10. How to withdraw your consent
You can withdraw your consent at any time. Please contact us if you want to do so. If you withdraw your consent, we may not be able to provide our services to you. If this is so, we will tell you. It could mean that we cancel a service you have with us without a refund.
11. Contact us
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by writing to us at Men’s Clinic, 12 Hans Road, Knightsbridge, London, SW3 1RT.
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